1. Who we are and how to contact us
Centella Software Limited is a software publishing consultancy that supports clients with app launch readiness, platform policy guidance, and monetization setup for mobile products.
If you have questions about this Privacy Policy or how your information is handled, please contact us through our contact page. We review privacy-related requests and aim to respond within a reasonable period.
2. Information we may collect
We may collect information you provide directly when you submit website inquiries, request consultations, discuss projects, or communicate with us in the normal course of business.
- Contact details such as your name, business name, email address, phone number, and role.
- Project and product information relevant to app publishing, review readiness, compliance, and monetization support.
- Communication records such as meeting notes, messages, and service-related correspondence.
- Information you choose to share for advisory or troubleshooting purposes.
3. How we use information
We use personal information in ways that are relevant to professional consulting and responsible business operations, including to:
- Respond to inquiries and consultation requests.
- Prepare, deliver, and support consulting and software-related services.
- Improve website performance, content clarity, and service quality.
- Protect our systems, users, and services from misuse or security risks.
- Meet legal, accounting, and regulatory obligations that apply to our business.
4. Lawful and practical reasons for processing
In a professional services context, we process data where there is a clear business need and an appropriate legal basis, such as taking steps before entering a service engagement, performing agreed services, complying with legal obligations, and pursuing legitimate interests in running and securing our operations.
Where consent is relevant, we rely on it for the specific purpose requested and you can withdraw consent where applicable.
5. How and when information may be shared
We do not sell personal information. We may share information only where needed, for example:
- With trusted service providers that support business operations under appropriate confidentiality and data handling terms.
- With professional advisers where required for legal, compliance, or accounting support.
- When disclosure is required by law, legal process, or to protect rights, safety, and security.
- In connection with business changes, where permitted and handled with suitable safeguards.
7. Data retention
We keep information only for as long as reasonably necessary to fulfill the purposes described in this policy, including delivering services, managing client relationships, resolving disputes, and meeting legal, tax, or recordkeeping requirements.
Retention periods vary depending on the nature of the information and the business or legal context.
8. Data security
We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or loss.
No method of transmission or storage is guaranteed to be completely secure, but we take security responsibilities seriously and review our practices as part of ongoing business operations.
9. Your rights and choices
Depending on applicable law, you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where retention is no longer required.
- Object to or restrict certain processing in appropriate circumstances.
- Ask questions about how your information is used.
To make a request, please contact us using the contact details and form on our website.
10. Children’s privacy
Our website and services are not directed to children. We do not knowingly collect personal information from children in connection with our consulting services.
If you believe information relating to a child has been provided to us in error, please contact us so we can review and take appropriate action.
11. International transfers
We may work with clients, collaborators, or service providers across different regions. As a result, information may be processed in countries other than where it was originally collected.
Where cross-border processing occurs, we aim to apply appropriate contractual, technical, and organizational safeguards suited to the nature of the information and services provided.
12. Policy updates and effective date
We may update this Privacy Policy from time to time to reflect service improvements, legal requirements, or operational changes. The latest version will always be posted on this page.
Effective date: 20 September 2026.
Privacy request support
For access, correction, deletion, or any privacy-related question, please contact Centella Software Limited through our dedicated contact page.
Go to Contact page